Privacy Policy

Introduction

Herald Avenue Senior Citizens’ Club (“we,” “us,” or “our”) is committed to respecting your privacy and protecting your personal information. We understand the importance of privacy and assure you that protecting your personal information is a priority.

Information Collection

We collect information in several ways to provide our services and improve your experience. This includes information you voluntarily provide to us, such as your name and email address, as well as information collected through your use of our website and services, such as usage data and general demographic information.

This information helps us provide visitors and members with improved, relevant and more personalised services.

Use of Information

We may use the information we collect to:

  • Maintain and improve our website, activities and services
  • Develop new services and initiatives
  • Personalise user experiences
  • Communicate news, updates and relevant information
  • Conduct research and website analytics
  • Protect our members, visitors and Herald Avenue Senior Citizens’ Club
  • Prevent fraud, misuse and unauthorised activity

Information Sharing

We do not share personal information with companies, organisations or individuals outside Herald Avenue Senior Citizens’ Club except in the following circumstances:

  • With your explicit consent
  • For legal or regulatory reasons
  • To comply with an applicable law, regulation, legal process or enforceable government request
  • To enforce our terms, conditions or other agreements
  • To provide support or carry out other legitimate Club purposes
  • With trusted service providers who assist us in operating our website or delivering our services

Where personal information is shared, we take reasonable steps to ensure appropriate measures are in place to protect your privacy and rights.

Cookies

Cookies are small files stored on your device that allow our website to recognise your device and remember certain preferences.

We may use cookies to:

  • Improve your website experience
  • Remember your preferences
  • Understand how visitors use our website
  • Monitor website performance
  • Support website functionality and analytics

You can manage your cookie preferences through your web browser. This may involve blocking, rejecting or deleting certain cookies. Please be aware that doing so may affect the functionality of our website.

Instructions for managing cookies are usually available within your browser’s **Help**, **Tools**, **Settings** or **Preferences** section.

You may also visit [www.aboutcookies.org](http://www.aboutcookies.org) for general information about cookies and how to manage them.

If you choose to block or refuse cookies, you may not be able to access all parts of our website, or you may experience reduced functionality when using certain online services.

By continuing to use our website without deleting or rejecting cookies, you consent to the use of cookies that have not been disabled through your browser settings.

Your Rights and Control

Where Herald Avenue Senior Citizens’ Club processes your personal information, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate or incomplete information
  • Update your personal information
  • Request the deletion of your personal information
  • Withdraw your consent where processing is based on consent
  • Unsubscribe from newsletters and communications

These rights are subject to applicable laws and any legal or administrative requirements that may require us to retain certain information.

Please contact the Club if you would like to access, update, correct or request the deletion of your personal information.

Security Measures

We take reasonable steps to protect personal information against unauthorised access, alteration, disclosure, misuse, loss or destruction.

Our security measures may include:

  • Access controls
  • Secure systems and accounts
  • Password protection
  • Encryption where appropriate
  • Physical and technical safeguards
  • Limiting access to authorised staff and volunteers

Our security measures are periodically reviewed and updated where necessary. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, activities, legal obligations or information-handling practices.

Any updates will be published on this page. Where changes are significant, we may provide a more prominent notice or notify members through appropriate communication channels.